Dr. Billie Ratliff, DBH, MSW, LCSW and Dr. Diane Scott, DBH, MSW, LCSW

Presentation: Shattered Souls: A Healthcare Dilemma

Presentation Description:

The "great resignation" in the healthcare workforce is more than burnout; the solution requires a culture change.

The didactic presentation by two presenters will cover the latest research into the issues of the healthcare workforce leaving the profession, including the presenters' brief history and lived experience. The presentation will include data from the presenters’ research and explain the differences between burnout, compassion fatigue, moral distress, and moral injury. An audience interactive exercise will include attendees’ assessment of their own stress levels related to moral distress. The presentation will conclude with a proposed solution for workforce retention.

Presenter Bios:

Dr. Billie Ratliff, DBH, MSW, LCSW

Dr. Billie Ratliff, DBH, LCSW, MSW, graduated with her Doctor of Behavioral Health in April 2023. She has worked in the healthcare field, primarily in acute medical hospitals, for 42 years. While serving as the Director of Behavioral Health for UCHealth’s Southern Region, Dr. Ratliff was instrumental in restricting the patient care model for delivery of best practices for behavioral health patients in an acute medical setting. Billie is a Trauma-Informed Care practitioner, instructor, and consultant. She has over 40 years of mental health experience in various healthcare settings. Billie is a public speaker, teaches within the health care system, has presented at state and regional conferences on the impacts of mental health challenges, and is a published author. Dr. Ratliff is a Clinical Assistant Professor for the Social Work department at The University of Colorado at Colorado Springs.

Dr. Diane Scott, DBH, MSW, LCSW

Dr. Diane E. Scott, DBH, LCSW, MSW, graduated with her Doctor of Behavioral Health in April 2023. She has her Certificate in Management from Duke University and is certified as a Trauma-Informed Care Practitioner, Instructor, and Consultant. Diane is a public speaker and has presented at state, regional, and international conferences. She recently published two articles in international journals. Dr. Scott has over 25 years of experience working in the mental health field both internationally and across the United States. Her clinical and program management experience includes emergency, medical, and military social work.